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Feefo Product Reviews from people who bought this
| Date | Score | Customer Comment | Our Comment |
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| 11-Apr-2013 |
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Lovely trousers well made with nice little detailing on the pockets. One negative would be because of the 'stretch' of the fabric, they don't stay figure hugging after a day's wear, and need to be washed to go back to being tight. I could probably have gotten away with a size smaller because of this, but they were sold out! would love to buy more of these (bring them back in J.B's) as they are really comfy.
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| 07-Apr-2013 |
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Very generous sizing, should have gone down a size, plus not everyone is 5.7", I love them despite being sooo long
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| 06-Apr-2013 |
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Much too big! Lovely trousers but way over sized. Such a shame really as returns aren't free. Maybe a prepaid collect+ label could be offered with purchase at £1.50 like some other retailers do?
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Many thanks for your feedback, although we are sorry to see that these trousers was too big, so please accept our apologies. A great deal of resources go into ensuring that our sizing is as accurate as possible. Some items do fit differently, so we provide size charts online to aid decision making when choosing a size. However, this is a subject that is continually reviewed, so we’ve escalated your feedback to our design team. Kind regards Amy www.JoeBrowns.co.uk |
| 05-Apr-2013 |
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Ordered 4 different pairs of trousers, all 14; these were too big
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Many thanks for your comments.
We’re sorry that you found your trousers to be too big, so please accept our apologies. We do as much as we can to ensure that our sizes are consistent across our collection, although we try to provide help through our online size charts, which give specific measurements of each item. Nevertheless, this is an area that we persistently review, and we’ve escalated your comments to our QC team so that they can look into this further. Kind regards Amy www.JoeBrowns.co.uk |
| 01-Apr-2013 |
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nice, but the colour was a bit too green for my liking
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| 23-Mar-2013 |
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Ddidn't feel comfortableon the waist, felt like they were falling down!
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Many thanks for your feedback, although we’re sorry to find you were dissatisfied with this item, so please accept our apologies. We really appreciate our customers’ feedback, and your comments have been taken onboard, so thanks again. Kind regards Amy www.JoeBrowns.co.uk |
| 24-Feb-2013 |
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Excellent communication and ease of ordering. Items also arrived quickly. Overall am pleased with what I ordered with the exception of a couple of items which I have returned. I have yet to have the amount of the cost of the returned items credited to my account
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| 21-Feb-2013 |
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I have ordered many times before and never have any problems with ordering or delivery.
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| 10-Feb-2013 |
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nice but too big
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| 08-Feb-2013 |
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Didnt Fit
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Thanks for giving your feedback.
Whilst we’re sorry to see that you were unhappy with this item, we value what our customers have to say about us and our products, so your feedback has already been passed upwards to be reviewed in more depth. Thanks again for getting in contact. Kind regards Amy www.JoeBrowns.co.uk |
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