Privacy & Cookies
Joe Browns Limited will not disclose your telephone number or e-mail address to any third parties. We may pass your name and address to the small number of carefully selected third party companies we occasionally work with. You can opt-out by contacting us, or via our online checkout or catalogue request facility.
By purchasing from us, you agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, who may keep a record of that information.
We will never ask for personal details via email. If you receive an unsolicited email asking you for your www.joebrowns.co.uk login details then please contact our customer service team immediately.
What are Cookies?
Cookies are text files which are typically stored on your computer by your web browser.
The purpose of cookies is to store settings and information for webpages that you have accessed.
Cookies are not computer programs and can't read other information saved on your hard drive.
They cannot be used to disseminate viruses.
What about the law?
By using the Joe Browns website, our customers accept that cookies will be used.
Where can I get more information?
Should you require any more information regarding cookies, please see the following links -
How do I turn Cookies off (Opt out)?
If you have concerns about cookies, you can easily disable cookies in your web browser by using the help feature provided by your web browser and this should provide you with information on how to turn off cookies.
Alternatively, please visit this web page http://www.wikihow.com/Disable-Cookies and follow the instructions for the web browser you are using.
Please note - Should you disable cookies the Joe Browns website may not function as intended and you may encounter problems shopping.
What Cookies do Joe Browns use?
Session cookie -
Our website uses session cookies to allow customers to move from one part of the site to another and a menu id cookie so that we can present the correct menu banners to our customers.
Marketing Cookies -
We may use this to understand what most appeals to our customers so we can make our offers as appropriate as possible.
We also use this data to create personal product recommendations on our website and our marketing emails.
Third Party Cookies -
The Joe Browns website uses social media in order to allow our customers to share products and content on our website therefore you will also find cookies are supplied by Facebook and Twitter.
We don't control the settings of these cookies, so you'll need to check with third-party websites for more information about their cookies and how to manage them.
Joe Browns Cookies in detail -
Cookie Name - ASPSESSIONID
The ASPSESSIONID cookie allows the user to shop on the Joe Browns website, storing information such as the items you have viewed and information about your basket contents.
Cookie Name - menuid
The menuid cookie logs which section of the menu navaigation you are currently using to make it easier for the user to naviagate around the Joe Browns website.
Cookie Name - DoubleClick (id)
DoubleClick is the ad management and ad serving technology foundation and we occasionally use this to track advertising from other sites.
Cookie Name - Criteo
Cookie Name - Google Analytics (__utma, __utmb, __utmc & __utmz)
Cookies from Google analytics allow us to see how customers use the Joe Browns website, where there are problems with its design and functionality, and where we can make the customer experience better still.
These cookies do not trace personal information such as your name, but can track how often your computer visits a website, which pages your computer visited and in which order, and where you left the website. This type of information helps to make the Joe Browns website and marketing campaigns more relevant; it never shows personally identifiable data.
Cookie Name - Twitter (_twitter_sess, guest_id, k, external_referer, js, auth_token, auth_token_session, twid, twll, lang, original_referer)
Cookies used to enable Twitter related functionality on the Joe Browns website.
Cookie Name - Facebook (datr, lsd, reg_ext_ref, reg_fb_gate, reg_fb_ref, x-src)
Cookies used to enable Facebook related functionality on the Joe Browns website.
Cookie Name - Sub2 (V1v4, V2v4 and V3v4)