Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
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| 38 Hour(s) ago |
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Have had good service but have returned a few items and I am still waiting for a refund.
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| 15-May-2012 |
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great shopping on the internet, best range of stuff yet, need some underwear but,!!
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| 15-May-2012 |
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Smooth, effective service with a smile
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| 12-May-2012 |
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Loved it.
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| 11-May-2012 |
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I thought the necklace looked quite delicate in the picture...however it was huge and it was very heavy.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you weren’t entirely satisfied with your recent order, so please accept our apologies for this. We do appreciate that the images and descriptions of our products that are used online and in our catalogues are of great importance when considering that items cannot be seen or held until they have been purchased and delivered to you and so we strive to ensure that we represent our products as accurately as possible. Please accept our sincere apologies if you felt as though you had been misled. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
| 09-May-2012 |
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Big, brash, in-ya-face and eye-catching - bit like me really!!! Seriously - a real statement piece that will never go innoticed or be called subtle. The main 'medallion' is perhaps bigger than expected and it weighs heavy but sits well on the neckline once you've re-arranged all your clothing! The 'silvered' bit is a dull almost hammered effect and I would have preferred smooth or shiny but it doesn't detract from the overall effect. If you're used to delicate and 'girly' jewellery, this will come as a shock. If you want to have people staring at your neckline and hide all your double chins - this is the one for you !!
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| 23-Apr-2012 |
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The actual necklace is great but the stone had fallen out so neededto be glued back in. No problems didn't take long
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind Regards Amy www.JoeBrowns.co.uk |
| 18-Apr-2012 |
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Huge!!!! not like the catalogue suggests
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you were left dissatisfied after receiving your order, though, so please accept our apologies for this. Photography and description are aspects of online shopping that we understand are of great importance and so we'll always try to ensure that the images and descriptions that we use depict our products as best as possible. Nevertheless we would like to sincerely apologise to you if you felt as though you had been misled. The feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members, and we trust that your comments will help us to achieve our goals. Kind Regards Amy www.JoeBrowns.co.uk |
| 15-Apr-2012 |
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it looks good, already I´m "a little bit more"
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| 14-Apr-2012 |
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Very heavy so I have removed the main pendant and put the smaller one in its place as it was giving me neck ache. Still like it though.
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