Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 24-Mar-2012 |
|
This was broken in the packet. Have sent it back for a refund, was surprised not to have a prepaid returns label.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you have received a faulty product from us, so please accept our apologies for this. Whilst we do welcome feedback, we are truly sorry to have found that you have been let down because we strive to provide a high level of quality where our products are concerned. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Please expect to be contacted again shortly because we wish to further discuss this matter with you more personally. Thank you. Kind regards Chloé Langshaw |
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