Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 20 Hour(s) ago |
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Sadly, a poor quality necklace - the engraving was very faded so you couldn't read it properly and the metal and beads seemed cheap and plasticky. Also, it was much longer than I had expected from the pictures
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you were left dissatisfied with the quality of the goods that you recently purchased, so please accept our apologies for this. Whilst we do welcome feedback, we are disappointed to have found that you felt let down because we strive to provide a high level of quality where our products are concerned. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
| 17-May-2012 |
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Same as above.
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| 06-May-2012 |
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Reliable as always.
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| 25-Apr-2012 |
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Change could do with being shorter or a clasp so wearer can ajust it
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| 17-Apr-2012 |
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Longer that I thought but still good
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| 16-Apr-2012 |
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Disapointed with the necklace, not an accurate picture in the catalogue
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you weren’t entirely satisfied with your recent order, so please accept our apologies for this. We do appreciate that the images and descriptions of our products that are used online and in our catalogues are of great importance when considering that items cannot be seen or held until they have been purchased and delivered to you and so we strive to ensure that we represent our products as accurately as possible. Please accept our sincere apologies if you felt as though you had been misled. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind Regards Amy www.JoeBrowns.co.uk |
| 16-Apr-2012 |
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Despite missimg the next day delivery cut-off time, the sales lady checked with her supervisor and was allowed to process the order. it arrived early the next morning as promised enabling me to wear if for my birthday drinks out. Thank you Joe Browns!
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| 16-Apr-2012 |
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Very quick delivery and very helpful sales lady!
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| 04-Apr-2012 |
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excellent as ever
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| 29-Mar-2012 |
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broken on arrival
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals. Kind Regards Amy www.JoeBrowns.co.uk |
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