| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 01-May-2012 |
not worn it yet but find the colours and shape just as represented on the website
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| 30-Apr-2012 |
Prompt delivery
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| 27-Apr-2012 |
the necklace was too short and therefore does not show it's full potential
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Many thanks for giving your feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind Regards Amy www.JoeBrowns.co.uk |
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| 25-Mar-2012 |
SERVICE OF THE FINEST QUALITY , EXCELLENT
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| 20-Mar-2012 |
Again the necklace looked better in the photo than reality which was a pity.
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you were left dissatisfied after receiving your order, though, so please accept our apologies for this. Photography and description are aspects of online shopping that we understand are of great importance and so we'll always try to ensure that the images and descriptions that we use depict our products as best as possible. Nevertheless we would like to sincerely apologise to you if you felt as though you had been misled. The feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members, and we trust that your comments will help us to achieve our goals. Kind Regards Amy www.JoeBrowns.co.uk |
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| 18-Mar-2012 |
But a bit bright!
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| 25-Feb-2012 |
Quick And efficient
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