Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
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| 19-Apr-2012 |
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as everyone said this boots fit very small so buy it one or even two size larger than you would usually wear. i have done that but once wear on i noticed that they're too small anyhow. i know that i might have sended them back but the shipment payment is too high especially for me that come from italy.
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you discovered the boots to be too small, however, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, although shopping online can involve a little trial and error in order to find the right fit because one firm's size medium might be the equivalent to another shop’s size small or large. We’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 05-Apr-2012 |
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Followed the other reviews as to size and ordered next size up - husband is a large 9, so got 10 and they are perfect fit. Very stiff at first but soon softened up, look excellent.
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| 23-Mar-2012 |
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excellent service top quality clothing
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| 23-Mar-2012 |
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As Above
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| 17-Mar-2012 |
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Sturdy and well made
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| 16-Mar-2012 |
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My son has already claimed these for his own, will have to order more.
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| 01-Mar-2012 |
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-but only because they were smaller than described.
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Many thanks for giving your feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 23-Feb-2012 |
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These boots look good, but they very undersized . Getting the size wrong and sending them back is exspensive . Hope the next size fits , if not its another £ 8 to send back.
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| 12-Feb-2012 |
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good boots, but sizes small, had to return for larger size, postage expensive because of weight (£7.00) otherwise very good sale value.
thanks paul.j |
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| 10-Feb-2012 |
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Excellent
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