Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 47 Hour(s) ago |
|
Speedy
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| 29-Mar-2012 |
|
perfect descripton and fit
|
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| 23-Mar-2012 |
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Too large
|
Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you found some of your goods to be too big, though, so please accept our apologies for this. A large amount of time and effort goes into ensuring that our sizes are as accurate as possible. Shopping online does sometimes involve a little trial and error in order to find the right fit, however, because one firm's size medium might be the equivalent to another shop’s size small or large. We do as much as we can to ensure that our sizes are consistent across our collection and this is an area that is continuously being reviewed. We trust that the feedback that have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. |
| 12-Mar-2012 |
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Excellent service
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| 28-Feb-2012 |
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Wasn't too keen on the shorts...but absolutely Loved the choc brown desert boots!
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| 27-Feb-2012 |
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ok
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| 09-Feb-2012 |
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I shouldn't be forced to make a comment!
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| 08-Feb-2012 |
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Shockingly bad. Arrived rolled up, scrunched up and tied up with the metal stud 'button' loose in the bag and not attached to the shorts at all. Have requested a replacement but weird way to receive clothing!
|
Thank you very much for taking the time to provide us with your feedback. We are sorry to have found that you were left unhappy with the quality of the goods that you recently purchased, though, so please accept our apologies for this. We encourage our customers to communicate with us, although we are clearly disappointed to have discovered that you were dissatisfied with your goods because a great deal of resources go into ensuring that we provide products high in quality. The feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members, and we trust that your comments will help us to achieve our goals. Many thanks again for sparing the time to contact us following the receipt of your recently placed order. Kind regards Amy www.JoeBrowns.co.uk |
| 30-Jan-2012 |
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Good fit and quality. Value for money in the sale.
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| 29-Jan-2012 |
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xmas presents, came very quickly
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