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JA144 - The Outstanding Overcoat  - The Outstanding Overcoat, Men's Clearance Coats & Jackets, Men's Outlet, Clothing, Accessories, Joe Browns
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The Outstanding Overcoat

£44.95 WAS: £89.95

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Wow! This smart wool blend gives the Heritage look a real edge, making it undoubtedly the ultimate guys winter coat.
Outer: 50% Wool, 50% Polyester. Lining: 100% Polyester
Dry clean only


Product code: JA144

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  • Standard delivery to the UK and Eire £4.00
    The majority of our items will be delivered within 2 days from despatch. We aim to despatch within 2 working days. Click here for full details
  • Next Day delivery to the UK £8.00
    Order before 3pm and delivery will be attempted the next working day. Click here for full details
  • Delivery to Europe £8.00
  • Delivery to Rest of World £12.00
    Delivery timescales will vary depending on which country you reside in. Click here for full details
Product reviews from people who bought this...
Date Score Customer Comment Our Comment
01-Apr-2014
positive
Great jacket, but pushing it a bit to call it an overcoat as material is too light. Outstanding long stylish jacket nevertheless! Thanks.
 
01-Apr-2014
positive
Possibly a but large for me (but it was in the sale!)
 
31-Mar-2014
positive
Great fast service
 
15-Feb-2014
positivepositive
The coat is great. It fits perfectly and adds a bit of style, but is practical. I can wear it when in business mode and with jeans. I'd buy another just tp keep for when this one wears out, if they'd give me a sort of retrospective ''but two' deal. DI
 
06-Feb-2014
positivepositive
Excellent
 
22-Jan-2014
positivepositive
very good service thank you!
 
03-Jan-2014
negativenegative
Unfortunately the jacket had a faulty sleeve - as had been reported in previous feedback. We had thought it would have been checked as there was an earlier fault reported.....it was our first purchase with Joe Browns - and I am not sure we will be re-purchasing.
We want to start by sincerely apologising for the disappointment caused here. A substantial amount of work goes into ensuring that our products are up to our customers’ expectations, and this is an area that we continually review. We’ve passed your comments up to our QC and design teams so bring their attention to this instance.

Kind regards
Amy
www.JoeBrowns.co.uk 
27-Dec-2013
negative
Sadly, the new coat has a poorly finished seam on the arm - will get it repaired locally as was a gift and recipient is keen to wear it and doesn't want the wait a return will entail. Shame, as I have been pleased with the quality on other items.
Thank you for your feedback, but we’re sorry to see that you’re unhappy with the quality of your purchase, so please accept our apologies. A great deal of resources go into ensuring that we provide products of the highest quality, so the feedback that you’ve given has been fed up to our quality control team and our designers.

Please expect a follow up email shortly.

Kind regards
Amy
www.JoeBrowns.co.uk 
10-Dec-2013
negativenegative
One arm of the jacket was faulty to the extent I couldn't get it on. Still waiting for a reply for refund a week on. Looks great but quality is poor
Many thanks for your review.

Clearly we’re disappointed to see that there’s been a problem with this item; a great deal of resources go into ensuring that our products are high in quality, so we apologise sincerely for how this wasn’t the case here. We’ve already escalated your feedback to management level so that our designers are made aware about this issue.

We can see from your account that we received your return on the 5th December and that a refund was subsequently issued.

Kind regards
Amy
www.JoeBrowns.co.uk 
09-Dec-2013
negative
The sleeve lining was all twisted and couldn't get arm in sleeve
Clearly we’re disappointed to see that there’s been a problem with this item; a great deal of resources go into ensuring that our products are high in quality, so we apologise sincerely for how this wasn’t the case here. We’ve already escalated your feedback to management level so that our designers are made aware about this issue.

We can see from your account that you have since return this item to us, and that a refund was subsequently issued.

Kind regards
Amy
www.JoeBrowns.co.uk 
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