|Date||Score||Customer Comment||Our Comment|
Excellent fit and very neat
This is now the second waistcoat I have ordered. Both have the same significant flaw. The buttons are very poorly attached. After wearing the waistcoats only once or twice I have discovered that the buttons are coming loose. Not good quality management. I like the styles, please fix the assembly.
|Many thanks for your review, albeit a disappointing one.
We're sorry to find that your buttons have fallen off - clearly this is unacceptable, so please accept our apologies. We've immediately escalated your feedback, so thanks for taking the time to comment on this problem.
I ordered an item in the sale which arrived very quickly but I then needed to swap it for a different size. I called and was told there was only one left in the size I needed but it would be reserved for me untill I returned my item. Having returned the parcel the new size arrived very promptly. Very impressive customer service which makes Joe Browns stand out amongst it's competitors.
I'm a regular buyer from Joe Brown's and have always been happy with the clothes and the service. Keep it up Joe!
Goods arrived on time and were just as I wanted
Nonetheless the waistcoat is excellent even though I had to battle to get one in the right size.
Beautiful materials , excellent fit.
Looks fantastic, perfect fit.
Excellent product now thta I have the right size. Something I was not able to find in the High Street.
delivered in extra quick time!
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