Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 18-May-2012 |
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nothing to say
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| 28-Apr-2012 |
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unfortunately I had to return this second pair of boots as they still don't fit - seems
to be weird sizing |
Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you found the sizing boots to be inconsistent, though, so please accept our apologies for this. A large amount of time and effort goes into ensuring that our sizes are as accurate as possible. Shopping online does sometimes involve a little trial and error in order to find the right fit, however, because one firm's size medium might be the equivalent to another shop’s size small or large. We do as much as we can to ensure that our sizes are consistent across our collection and this is an area that is continuously being reviewed. We trust that the feedback that have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 14-Apr-2012 |
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Unfortunately the boots were too small and had to be returned for a bigger size
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| 24-Feb-2012 |
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turned up early
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| 22-Feb-2012 |
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Comfortable and great boots for any situation
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| 16-Feb-2012 |
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no complaints.
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| 14-Feb-2012 |
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Very good boots and have to agree with the other feed back you do need a smaller size.
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| 13-Feb-2012 |
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good
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| 04-Feb-2012 |
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I ordered the boots in a size 12 (my foot size) and they were easily two sizes too big. So not the size advertised. They felt like boats on my feet.
|
Thanks for taking the time to contact us, but we're really sorry to see that this item wasn't suitable. In light of what you've mentioned, we wonder if your assumption is correct and that the item was mislabelled. Either way, please accept our sincere apologies for this. We can see from your account that you've now been refunded for this item and so we trust that all is well, but please expect a brief phone call shortly. Thanks again. Kind regards Amy www.JoeBrowns.co.uk |
| 04-Feb-2012 |
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Avery goog boot. I like a boot fit and these fit the bill very well. Go well with my vintage jeans.
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