Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 33 Hour(s) ago |
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great thanks
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| 46 Hour(s) ago |
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very comfortable, good fit
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| 18-May-2012 |
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Unfortunately after just three hours these boots fell to pieces. The courier then lost the replacements & I'm currently awaiting another pair. No problem with the staff though, all very polite & efficient.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you were left dissatisfied with the quality of the goods that you recently purchased, so please accept our apologies for this. Whilst we do welcome feedback, we are disappointed to have found that you felt let down because we strive to provide a high level of quality where our products are concerned. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
| 15-May-2012 |
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So comfy,didn't even need breaking in!
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| 15-May-2012 |
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again abit different from similar ones on the high street - good quality
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| 15-May-2012 |
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However, had to return as they were too big, (I'm a 9 and a half, they only had 10s, so I took a chance, unlucky).
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| 15-May-2012 |
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perfect fit
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| 14-May-2012 |
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I rang the day after placing the order online, to ask if I could request express delivery as the items were needed urgently for a birthday deadline. I was told that the order had gone to the warehouse and there was nothing that could be done to speed up the order. No other offer of help with this was made. I was left very disappointed by the lack of help provided by your staff at this time.
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| 14-May-2012 |
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Went for a 10 mile walk in these in Ireland last week and I cannot begin to tell how great these are to walk in.... so comfortable and sturdy plus they look great....
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| 14-May-2012 |
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Ordered size 7 and the boots were easily a size 9/10.
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Thanks for taking the time to contact us, but we're really sorry to see that this item wasn't suitable. In light of what you've mentioned, we wonder if your assumption is correct and that the item was mislabelled. Either way, please accept our sincere apologies for this. Thanks again. Kind regards Amy www.JoeBrowns.co.uk |
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