| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 19-May-2012 |
Excellent once again
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| 19-May-2012 |
It was bought for my son, he's delighted with the purchase.
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| 16-May-2012 |
Coat is good quality but arrived with the stitching of one of the pocket linings not actually fastened onto the coat so was hanging loose in the coat. Didn't bother sending back as I just got someone to sew it up for me. But I imagine other customers could've kicked up a fuss.
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| 15-May-2012 |
product was good but too big, so i had to return, this cost me £11.52 plus i lost my postage paid up front ,Product cost £64.95 less postage paid £16.47 refund £48.48 wont be ordering anything again.
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| 16-Apr-2012 |
I ordered two pieces of jewelry but they were much larger than they appeared in the brochure therefore were not suitable.
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are accurately represented through the images and descriptions that we provide online and in our catalogues. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals. Kind regards Amy www.JoeBrowns.co.uk |
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| 23-Mar-2012 |
Good value. Looks smart
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| 05-Mar-2012 |
Very nice item, good quality
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| 05-Mar-2012 |
My son is really pleased with the coat although he will have to grow a bit. However a couple of the buttons are loose ready to fall off.
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| 29-Feb-2012 |
Unfortunately this did not suit, but quality was very good.
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| 28-Feb-2012 |
The coat wasn't good quality. The buttons in some cases weren't aligned to the holes which cause rucking and therefore wore poorly when on me. Bit disappointed.
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
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