Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
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| 03-May-2012 |
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Like the product, glad I read previous feed back and ordered next bigger size, this seems to show a problems with your product sizing.
The item was returned for replacement because the lining was not sewn in correctly and ragged unfinished edges of the lining were not sewn.Poor quality control on this item, hope the replacement is better. |
Thank you very much for taking the time to provide us with your feedback. We are sorry to have found that you were left unhappy with the quality of the goods that you recently purchased, though, so please accept our apologies for this. We encourage our customers to communicate with us, although we are clearly disappointed to have discovered that you were dissatisfied with your goods because a great deal of resources go into ensuring that we provide products high in quality. The feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members, and we trust that your comments will help us to achieve our goals. Kind regards Amy www.JoeBrowns.co.uk |
| 30-Apr-2012 |
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Very promptly dispatched item, exactly as described on the website.
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| 13-Apr-2012 |
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I only ordered 1 46/48 and hav already given feedback for that
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you discovered the knit to be too small, however, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, although shopping online can involve a little trial and error in order to find the right fit because one firm's size medium might be the equivalent to another shop’s size small or large. We’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 13-Apr-2012 |
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managed to get correct fit on 3rd attempt.looks realy nice and is warm but button holes are now all frayed and stitching coming away.
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you discovered the knit to be too small, however, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, although shopping online can involve a little trial and error in order to find the right fit because one firm's size medium might be the equivalent to another shop’s size small or large. We’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 13-Apr-2012 |
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very small fitting for XL,ordered next size up 2XL but that was too small also.
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you discovered the knit to be too small, however, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, although shopping online can involve a little trial and error in order to find the right fit because one firm's size medium might be the equivalent to another shop’s size small or large. We’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 13-Apr-2012 |
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very small fitting no give as it is lined.ordered 3XL
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you discovered the knit to be too small, however, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, although shopping online can involve a little trial and error in order to find the right fit because one firm's size medium might be the equivalent to another shop’s size small or large. We’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 24-Mar-2012 |
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Fantastic
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| 17-Mar-2012 |
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well made and super warm
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| 07-Mar-2012 |
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Love the style Fits well in the body but the lining in the arms is very tight on both my biceps and forearms Not yet sure how this will affect the lining will need to wear for a while to find out
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| 07-Mar-2012 |
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very nice style
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