|Date||Score||Customer Comment||Our Comment|
A bit thinner than expected but nice
The bag itself has a great look and is very different to the rest. However i bought this bag for my son who uses it for school and within the first day the strap broke. I had to stitch it back on so he could still use it. Apart from that the bag was just fine.
|We’re really sorry to see you received a faulty item, so please accept our sincere apologies. We strive to provide a high level of quality with all of our products, so your feedback has been escalated to our QC team to make sure this particular incident is highlighted.
Please expect a follow up email shortly.
The service is excellent. Definitely will buy again and i have already recommended your website to my friends.
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