| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 14-May-2012 |
I rang the day after placing the order online, to ask if I could request express delivery as the items were needed urgently for a birthday deadline. I was told that the order had gone to the warehouse and there was nothing that could be done to speed up the order. No other offer of help with this was made. I was left very disappointed by the lack of help provided by your staff at this time.
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| 10-May-2012 |
lovely - my student son thinks they are excellent
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| 10-May-2012 |
getting quicker :D
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| 09-May-2012 |
Very comfortable
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| 08-May-2012 |
Ordered online, goods arrived exactly as ordered and promptly.
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| 08-May-2012 |
brill
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| 07-May-2012 |
yeah, super soft!
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| 03-May-2012 |
Usual standard. Ordered and then arrived almost immediately
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| 02-May-2012 |
Only Joe Browns could sell supersoft pants and put a superscratchy waistband on the inside, together with a superscratchy label. At least the label was removable. They are not comfortable unless you tuck a shirt inside them, As I said, only Joe Browns...
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Many thanks for giving your feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
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| 02-May-2012 |
delivery could have been faster, ebay and mm direct are nearly always next day, this was almost 4 days....
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