Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 20 Hour(s) ago |
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Again big differances in size, thats the reason i have sent them back
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to see that you found the sizing of the shoes to be inconsistent, so please accept our apologies for this. A great deal of resources go into ensuring that the sizing of our items is as accurate as possible. Shopping online for clothing does sometimes involve a little trial and error in order to find the right fit, however, due to how one firm's size medium may be the equivalent to another’s size large or small. We strive to ensure that our sizes are consistent across our range and this is a subject that is continuously being reviewed. We trust that the feedback that you’ve given us will help us to reach our goals and so we would like to thank you once again for taking the time to contact us. Kind regards Amy www.JoeBrowns.co.uk |
| 46 Hour(s) ago |
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button fell off and belt loop not attached properly
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 20-May-2012 |
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easy to order, fast service, well packaged
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| 11-May-2012 |
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These were nice jeans but they were too big round the waist & far too tight on the thighs.
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Thanks for your feedback, but we're sorry for how you didn't find this item to be a good fit, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, and we’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 11-May-2012 |
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very good service
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| 11-May-2012 |
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Lovely jeans but the button fell off as soon as I went to put them on! Had to sew one of my own on!
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 09-May-2012 |
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Very comfortable and nice fitting.
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| 27-Apr-2012 |
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Same problem again with the sizing
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Many thanks for giving your feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 26-Apr-2012 |
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Great item of clothing, just way too large for a size 10, surely?!
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| 26-Apr-2012 |
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very quick
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