| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 07-Apr-2012 |
Not a lot of overlap in the wrap, even though I usually wear a size 10 and some of your size 8's fit me also. Liked the colour/ pattern of material, but material so thin even nude coloured underwear showed through, so could only really wear as a beach cover up, or with a slip, so item returned.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you were left dissatisfied with the quality of the goods that you recently purchased, so please accept our apologies for this. Whilst we do welcome feedback, we are disappointed to have found that you felt let down because we strive to provide a high level of quality where our products are concerned. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
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| 03-Apr-2012 |
The material in this top was so thin after 1 hand wash holes appeared.
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
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| 18-Mar-2012 |
Excelent all round.
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| 07-Mar-2012 |
Excellent service well done!!!
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| 01-Mar-2012 |
Perfect
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| 01-Feb-2012 |
Extremely small sizing, poor quality material, definately not worth even the sale price
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you weren’t satisfied with your purchase, however, so please accept our apologies for this. We encourage our customers to communicate with us, and the feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members. We trust that your comments will help us to achieve our goals and so we would like to thank you once again for sparing the time to contact us following the receipt of your recently placed order. Kind regards Amy www.JoeBrowns.co.uk |
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| 26-Jan-2012 |
A little thinner than the picture suggested to me.
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| 25-Jan-2012 |
great funky and fun
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| 10-Oct-2011 |
sent back too small
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| 05-Oct-2011 |
Colour did not suit me. Retuned item.
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Thank you for your feedback.
We are sorry to hear that you were not entirely satisfied with your order, and we do hope that there is something more suitable for you within the new collection which has just been released. Many thanks. Kind regards, Zoe Roberts. |
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