Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
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| 18-May-2012 |
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Always promt service as usual.
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| 15-May-2012 |
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Too small for a size 7, did not fit at all. Wasn't happy that I had to pay extra to return items, when I first started ordering from JoeBrowns, the cost of returns postage was covered, would be nice to see that reinstated.
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you weren’t satisfied with your purchase, however, so please accept our apologies for this. We encourage our customers to communicate with us, and the feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members. We trust that your comments will help us to achieve our goals and so we would like to thank you once again for sparing the time to contact us following the receipt of your recently placed order. Kind regards Amy www.JoeBrowns.co.uk |
| 10-May-2012 |
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Great !!!!!
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| 02-May-2012 |
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Good service
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| 26-Apr-2012 |
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my wife loved it i feel confident in bying from jb,s
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| 20-Apr-2012 |
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Very comfortable fit and arrived in box intact.
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| 20-Apr-2012 |
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Dispatched quickly. Had to rearrange delivery but that was not problematic. You could do with providing a printed returns label with your invoice. Surprised at having to pay to return. Appreciate your comment on why but it would definitely put me off ordering a variety of things to choose from and things like jeans and shoes which you need to try for fit and are heavier. I would shop elsewhere for those in future..
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| 14-Apr-2012 |
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I like them, but there is a slight fault, one of the straps is visibly longer than the others.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to see that you have needed to return goods to us, so please accept our apologies for this. We feel as though the prices of our products reflect how customers must cover the cost of returning unwanted items to us, although your comments have been taken onboard and passed to the relevant team members. However, a free returns policy is something that we constantly review as we grow as a company, although we’ll continue to kindly ask that customers pay to return unwanted items in the meantime. Kind regards Amy www.JoeBrowns.co.uk |
| 13-Apr-2012 |
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Great price and really nice on
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| 07-Apr-2012 |
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Loved the look of these, fit seems good, although not worn them outside yet- waiting for the warmer weather to return. Great price in the sale
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