| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 15-May-2012 |
Birthday present not yet opened.
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| 13-Apr-2012 |
worn twice, washed once according to the label advice and two holes appeared, one significant hole in the side seam and one on the wrist. disappointed with longevity of product as otherwise pleasing fit, warmth etc.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you were left dissatisfied with the quality of the goods that you recently purchased, so please accept our apologies for this. Whilst we do welcome feedback, we are disappointed to have found that you felt let down because we strive to provide a high level of quality where our products are concerned. If you would like to return this item to us we will happily send you a pre paid label, to take advantage of this you simply needs to give our customer care team a call on 0113 2706655 or reply to this response. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
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| 01-Apr-2012 |
This is a lovely jumper, fantastic colour & fit. Really happy with it.
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| 01-Apr-2012 |
Gorgeous colour and soft
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| 06-Mar-2012 |
As always, great service and lovely item!!!!
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| 02-Mar-2012 |
Delivery service needs sorting though, as items were left outside my door, on the drive. Anyone could have taken them. Luckily I live in an honest neighbourhood.
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| 02-Mar-2012 |
Beautiful item - exactly like the picture and fits beautifully
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| 01-Mar-2012 |
I will gladly buy from you again!
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| 29-Feb-2012 |
Everything went smoothly and my product was delivered in good time, overall I was very pleased with Joe Browns services. Thanks :)
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| 28-Feb-2012 |
excellent
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