| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 11-May-2012 |
lovely fit perfect dress
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| 19-Apr-2012 |
Not sure yet haven't worn it out
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| 18-Apr-2012 |
Quick order, fast delivery
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| 17-Apr-2012 |
nice fabric, very flattering fit
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| 15-Apr-2012 |
Just didn't sit well on me at all. Was really disappointed about this one.
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May we thank you for providing us with feedback on the goods that you’ve received from us recently, although we must apologise for how you were disappointed with your order, so we’d like to apologise for this. We trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
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| 11-Apr-2012 |
Lovely dress and a bargain from the sale
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| 06-Apr-2012 |
I loved the dress when I saw it on line and was quite excited when it arrived. I ordered it for modern jive dancing so wanted a dress with a bit of swing. Unfortunately when I tried it on it was much longer than I expected and the tails would have trailed on the floor. They would probably have been trodden on or at least got dirty. I thought the overall length of the dress stated would have included the tails. I've sadly rated it poor because it wasn't right for what I needed but is a lovely dress.
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you were left dissatisfied after receiving your order, though, so please accept our apologies for this. Photography and description are aspects of online shopping that we understand are of great importance and so we'll always try to ensure that the images and descriptions that we use depict our products as best as possible. Nevertheless we would like to sincerely apologise to you if you felt as though you had been misled. The feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members, and we trust that your comments will help us to achieve our goals. Kind regards Amy www.JoeBrowns.co.uk |
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| 04-Apr-2012 |
Really pretty dress, lovely quality feels true to size.
thankyou |
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| 03-Apr-2012 |
Didn't suit me though, prompt reurns service perfect!
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| 02-Apr-2012 |
Easy to order, prompt delivery
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