Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
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| 1 Hour(s) ago |
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Arrived very quick and good material and packaged
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| 1 Hour(s) ago |
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Beautiful tunic with lovely bead details.
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| 6 Hour(s) ago |
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very pretty but the material is very thin. As someone else mentioned, would be ideal as a sarong on the beach.
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| 7 Hour(s) ago |
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The description should state that a cami needs to be worn underneath the wraparound dress. Does not fit perfectly.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you weren’t entirely satisfied with your recent order, so please accept our apologies for this. We do appreciate that the images and descriptions of our products that are used online and in our catalogues are of great importance when considering that items cannot be seen or held until they have been purchased and delivered to you and so we strive to ensure that we represent our products as accurately as possible. Please accept our sincere apologies if you felt as though you had been misled. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
| 8 Hour(s) ago |
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Lovely colour and style. The way it wraps around the bustline is very low, so will need to wear something underneath. The material is also thinner than I had expected. But still a flattering dress.
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| 10 Hour(s) ago |
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very flimsy and more like a size 12 than a 16
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Thanks for taking the time to contact us, but we're really sorry to see that this item wasn't suitable. In light of what you've mentioned, it looks as though the coat you have received was mislabelled. so please accept our sincere apologies for this. If you haven't already returned this item to us, you are more than welcome to call our customer service team on 0113 2706655 and we will happily send you a pre paid label, so you can return this item to us at no cost to yourself. Thanks again. Kind regards Amy www.JoeBrowns.co.uk |
| 19-May-2012 |
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The fabric was very thin and appeared to be of very cheap quality-not something associated with Joe Browns normally . The wrap around top revealed not only a large proportion of breast but also the top of the 'stomach' area below-the fit was dreadful-to have worn it required another top underneath-not wanted normally in wam weather.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you were left dissatisfied with the quality of the goods that you recently purchased, so please accept our apologies for this. Whilst we do welcome feedback, we are disappointed to have found that you felt let down because we strive to provide a high level of quality where our products are concerned. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
| 19-May-2012 |
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Looked completely different to what was advertised, material and colour, and a terrible fit. I was very disappointed due to a perfect past with Joe Browns.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you weren’t entirely satisfied with your recent order, so please accept our apologies for this. We do appreciate that the images and descriptions of our products that are used online and in our catalogues are of great importance when considering that items cannot be seen or held until they have been purchased and delivered to you and so we strive to ensure that we represent our products as accurately as possible. Please accept our sincere apologies if you felt as though you had been misled. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
| 17-May-2012 |
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went back
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Many thanks for giving your feedback on the goods that you’ve received from us recently. We must apologise for how you were disappointed with the goods in question, though, because a substantial amount of work goes into ensuring that the products that we offer are up to the expectations that our customers have come to expect from us. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 14-May-2012 |
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Product not sized like normal joe browns products, seemed small compared.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to see that you found the tunic to be too small, so please accept our apologies for this. A great deal of resources go into ensuring that the sizing of our items is as accurate as possible. Shopping online for clothing does sometimes involve a little trial and error in order to find the right fit, however, due to how one firm's size medium may be the equivalent to another’s size large or small. We strive to ensure that our sizes are consistent across our range and this is a subject that is continuously being reviewed. We trust that the feedback that you’ve given us will help us to reach our goals and so we would like to thank you once again for taking the time to contact us. Kind regards Amy www.JoeBrowns.co.uk |
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