Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
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| 6 Hour(s) ago |
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Jacket beautiful and good fit, collar is hard to get sitting right just and after 1st wear the button that is on the left hand side with a ribbon attached to it has fallen of, disappointed with that now.
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| 17 Hour(s) ago |
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Beautiful jacket but not shaped enough so didnt fit snugly, i was so upset i had to send it back!
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| 30 Hour(s) ago |
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I had a query with one item. they were very helpful.
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| 38 Hour(s) ago |
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gorgeous design but poorly tailored
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have found that you were left unhappy with the quality of the goods that you recently purchased, though, so please accept our apologies for this. We encourage our customers to communicate with us, although we are clearly disappointed to have discovered that you were dissatisfied with your goods because a great deal of resources go into ensuring that we provide products high in quality. The feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members, and we trust that your comments will help us to achieve our goals. Kind regards Amy www.JoeBrowns.co.uk |
| 42 Hour(s) ago |
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all told the service was good. postage was not so good I thought it took quite a long time and I had to send an email asking if it had been posted out.
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| 20-May-2012 |
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Really disappointing, I sent it back, Shoulders were too big & collar just didn't work.
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you weren’t satisfied with your purchase, however, so please accept our apologies for this. We encourage our customers to communicate with us, and the feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members. We trust that your comments will help us to achieve our goals and so we would like to thank you once again for sparing the time to contact us following the receipt of your recently placed order. Kind regards Amy www.JoeBrowns.co.uk |
| 20-May-2012 |
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Love the shape, style and pattern of this jacket. As stated in my comments above the body of jacket was good the sleeves were far too long. ( I have normal size arms for a size 14, 5'3'' frame). The popper on the inside of the double breasted jacket was big and very visable from the outside, result I looked like I had a rather large flat nipple have at top of right breast. So sadly it has to go back.
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Thanks for your feedback, but we're sorry to see that this item didn’t fit as expected, so please accept our apologies for this. A great deal of work goes into ensuring that the fit and sizing of our garments is as you’d expect it to be, although this is an area that is continuously reviewed to help us improve our products. We’ll use your feedback in a bid to better ourselves, so thanks again for sparing the time to contact us. Kind regards Amy www.JoeBrowns.co.uk |
| 19-May-2012 |
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like it different good quality
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| 18-May-2012 |
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love it, very differrent from what i normally get
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| 17-May-2012 |
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it felt ok in shoulders arms to long and waist to tight
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Thanks for your feedback, but we're sorry for how you didn't find this item to be a good fit, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, and we’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
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