Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 30-Apr-2012 |
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item delivery quickly in excellent condition
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| 29-Apr-2012 |
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love this poncho it is exactly what I have been looking for
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| 26-Apr-2012 |
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Stylish and looks fab :)
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| 24-Apr-2012 |
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Fantastic!! Couldnt be better
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| 01-Apr-2012 |
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was everything I thought it would be! very nice
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| 05-Mar-2012 |
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Loved it! I've had lovely compliments from friends about it! It fits just great!
The only negative thing I'd say was the pricing of the product. I was expecting a warmer/thicker poncho for the money I paid. |
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| 21-Feb-2012 |
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As described looks great on, very pleased with this item.
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| 21-Feb-2012 |
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I ordered several items so I could try them on to decide which ones to keep. I was therefore disgusted at having to pay to return the unwanted items. It was only like taking several items into a changing room...you don't have to pay to return the unwanted items there...
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have found that you have needed to post goods back to us, though, so please accept our apologies for this. We have looked into – and will continue to periodically look at – offering a free returns policy, although we’ll kindly ask customers to cover the cost of returning unwanted items in the meantime, as we feel as though the prices of our products reflect the fact that a free returns service isn’t in place. However, the feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members, and we’d like to thank you once again for sparing the time to contact us. Kind regards Amy www.JoeBrowns.co.uk |
| 20-Feb-2012 |
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Absolutely beautiful. Although I should have bought the bigger size. Not the fault of Joe Brown. May have to return it. But I would highly recommend its quality and looks.
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| 17-Feb-2012 |
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The neck is too tight, could do with a few buttons
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| Return to product details above ^ | |||