|Date||Score||Customer Comment||Our Comment|
Absolutely enormous, more like a 20 than a 12, such a shame as I really liked the style, but I could have shared it with a friend!
|Many thanks for your feedback, although we are sorry to see that the sweater was too big, so please accept our apologies. A great deal of resources go into ensuring that our sizing is as accurate as possible. Some items do fit differently, though, so we do wherever possible provide photos of models wearing the garments online to aid decision making when choosing a size. However, this is a subject that is continually reviewed, so we’ve escalated your feedback to our design team.
All the items are for my daughter in Australia, I have only just sent off the sweater, and the rest of the items are for her birthday later in the year.
My sweater was good and fitted perfectly
I love the colour and detail, shape a little off as a little wide in the body and short in the arm.
Can't wait for cooler weather so I can wear it
I love this jumper. So unusual and feels lovely on.
Like a sack - ordered a 12 and it was more like a 20 !!!!
|Many thanks for contacting us.
We must apologise for this sweater being too big. A substantial amount of resources go into sizing, and we’re working as hard as we can to make sure our sizes are unvarying across our range, so your feedback has already been escalated so that it can be used constructively, as this is an area that is continuously reviewed.
Needed a smaller size, but I love it. It's purple so what's not to love
Fabulous thank you
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