| Date |
Score |
Customer Comment |
Our Comment |
| 27-Jul-2010 |
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i didnt think it was that nice thought it would have more detail!
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| 27-Jul-2010 |
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Read other comments before ordering it. Not heavy denim, light summer shirt. Happy with it.
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| 23-Jul-2010 |
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VERY quick ^.^
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| 15-Jul-2010 |
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Joe Browns are great! If there is ever any problem with the order there is always someone friendly and helpful on the end of the phone - not that problems are common! I had an item missing from my last order but I called and it was dispatched immediately (and is a fabulous dress by the way!) with no suggestion that I might be making it up...
The sizes can be a bit random but if you just get in the habit of checking the size guides for the actual garment size then its fine.
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| 15-Jul-2010 |
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Great clothes great prices
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| 15-Jul-2010 |
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returning as too small would have liked courier service
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Thank you for your recent feedback on Feefo. We fully appreciate the constructive comments our customers leave as this way we can recognise our strengths but more importantly, our weaknesses so we can make the appropriate improvements to our products and service.
I am sorry to see that the Ditsy Chambray Shirt was not the right size for you. In regards to our returns service, we ask customers to cover the costs of returns (unless a mistake has been made on our behalf) so we can keep our prices at a competitively low price without jeopardising the quality. As we continue to grow as a company however we will look into a new returns service in the future.
Thank you again for your feedback, it is greatly appreciated.
Kind regards,
Lucie Brown. |
| 14-Jul-2010 |
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Joe Browns is normally the first place I look to shop.
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| 14-Jul-2010 |
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Turned out a completely different item from what i thought it was going to be and looked very disappionting
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Thank you for your recent feedback on Feefo. We love to hear our customers’ reviews, both the good and the bad as this way we can make the improvements in the areas highlighted by you, the customer, to ensure we are consistently delivering high quality products and services.
I am therefore sorry to see the problems you experienced when you kindly ordered the Indispensible Coat and the Ditsy Chambray Shirt. I have passed through to the Marketing Department that you feel the images were not accurate representations of the garments and this is something they are constantly working on to improve further. I will also pass on to the QC Department that you feel the quality of the Indispensible Coat was not to the high quality standard we aim to deliver.
Thank you again for your feedback, it is greatly appreciated.
Kind regards,
Lucie Brown. |
| 13-Jul-2010 |
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Always a great little catalogue although frustrating when you cant get your size in the sale items!
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| 12-Jul-2010 |
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Great products - unique styles and excellent quality. Delivery times are OK but not as good as competitors
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