| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 20-May-2012 |
haven't worn yet saving for my holiday
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| 17-May-2012 |
Very Good service
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| 15-May-2012 |
very see through
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you were left dissatisfied following the receipt of your order, so please accept our apologies for this. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
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| 10-May-2012 |
The material was thinner that expected but I love the garment
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| 09-May-2012 |
Order arrived 2 days after ordering, very impressive
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| 01-May-2012 |
As usual excellent
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| 30-Apr-2012 |
The refund service could be better. I returned a tunic and the Wraparound 99 knit. The tunic I asked for a differenct size and the wraparound I wanted a refund. The replacement has been dealt with and I have had e-mails. I have heard nothing about the refund, not even that it is being dealt with. The only reason I know you have received it is that it was in the same package as the Tunic. Perhaps an e-mail regarding refunds would be good. Thanks
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| 28-Apr-2012 |
Good as always
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| 28-Apr-2012 |
Lovely skirt; fit and style great. A must-have summer essential!
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| 26-Apr-2012 |
Material too flimsy. Have returned the iterm.
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Many thanks for sparing the time to provide us with your feedback, although we are sorry to have discovered that you were left dissatisfied with the quality of the goods that you recently purchased, so please accept our apologies for this. Whilst we do welcome feedback, we are disappointed to have found that you felt let down because we strive to provide a high level of quality where our products are concerned. Your comments have been taken onboard and passed to the relevant team members, and we trust that the feedback that you’ve given us will help us to reach our goals. Kind regards Amy www.JoeBrowns.co.uk |
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