|Date||Score||Customer Comment||Our Comment|
Top layer too big, baggy arm holes.
|Thanks for your comments.
We’re sorry to see that you were disappointed with your top; a lot of work goes into our products to ensure that they meet our customers’ expectations. Your comments have been noted, and we’ll be using your feedback constructively, so thanks again.
Lovely top & scarf, a bit big under the arms (might need to take it in a bit) but can get away with it due to the style otherwise a really nice outfit.
Despite ordering my size the top looked too large when I tried it on - have returned the item.
|Many thanks for contacting us.
We must apologise for this top being too big. A substantial amount of resources go into sizing, and we’re working as hard as we can to make sure our sizes are unvarying across our range, so your feedback has already been escalated so that it can be used constructively, as this is an area that is continuously reviewed.
Nice quality but just too big and baggy overall
Was expecting more of a product for £40 !! Quality /value for money were not good
|Thank you for your feedback, but we’re sorry to see that you’re unhappy with the quality of your purchase, so please accept our apologies. A great deal of resources go into ensuring that we provide products of the highest quality, so the feedback that you’ve given has been fed up to our quality control team and our designers.
Thanks again for telling us about your experience.
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