Feefo Product Reviews
| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 10 Hour(s) ago |
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arrived fairly quickly - no problems
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| 42 Hour(s) ago |
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Nice quality tops but they are all very long which means that the neckline of the vest tops is very low.
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| 21-May-2012 |
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As always brilliant service with Joe Browns, fast e-mails to let you know what is going on.
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| 14-May-2012 |
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Good service, incl returns service
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| 13-May-2012 |
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Sizing again small
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you discovered the sizing of our goods to be inconsistent, however, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, although shopping online can involve a little trial and error in order to find the right fit because one firm's size medium might be the equivalent to another shop’s size small or large. We’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
| 11-May-2012 |
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the quality is fab but the sizing needs looking at there very small fittings
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| 09-May-2012 |
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Couldn't keep everything
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| 03-May-2012 |
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would like free returns as cant always get my sizing right and would be enclined to buy more, wish you had shops
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| 28-Apr-2012 |
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Bad fit
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Thank you very much for taking the time to provide us with your feedback. We are sorry to have discovered that you weren’t satisfied with your purchase, however, so please accept our apologies for this. We encourage our customers to communicate with us, and the feedback that you’ve kindly given us has been taken onboard and passed to the relevant team members. We trust that your comments will help us to achieve our goals and so we would like to thank you once again for sparing the time to contact us following the receipt of your recently placed order. Kind regards Amy www.JoeBrowns.co.uk |
| 27-Apr-2012 |
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Speedy service
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