| Date | Score | Customer Comment | Our Comment |
|---|---|---|---|
| 21-May-2012 |
Little large on the waist but very flattering. There are belt hoops so you can wear a narrow belt. Also a little too long but that is not a problem as I can take them up a bit. These things will not stop me from buying more palazzos from JBs. Can't wait to wear in the summer with little vest tops and flip flops.
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| 20-May-2012 |
Quick delivery, good value products, friendly service
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| 15-May-2012 |
5* quality and delivery service, something that stands out from the crowd.
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| 12-May-2012 |
I bought a size 8 and they were huge, my friend who's a 12 tried them and they fit her fine. Only there too long as well so has to return them anyway. Sizing is really inconsistent.
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Thanks for taking the time to contact us, but we're really sorry to see that this item wasn't suitable. In light of what you've mentioned, we wonder if your assumption is correct and that the item was mislabelled. Either way, please accept our sincere apologies for this. We can see from your account that you've now been refunded for this item and so we hope that all is well. Kind regards Amy www.JoeBrowns.co.uk |
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| 10-May-2012 |
Really liked the material and it was just what I imagined from the image and description. Fit was good
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| 04-May-2012 |
Absolutely love these
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| 03-May-2012 |
I ordered these in my usual size 14 but they were huge on me so have swapped them for a 12 which fits much better. I like the light airy feel of the material and am just waiting for the right weather to arrive to wear them.
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| 27-Apr-2012 |
Prompt reply to my query and very satisfactory action taken to my request
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| 27-Apr-2012 |
Despite measuring myself with the help of the size guide these trousers were too big.
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May we thank you for providing us with feedback on the goods that you’ve received from us recently. We must apologise for how you discovered the trousers to be too big, however, so please accept our apologies for this. A substantial amount of resources go into ensuring that our sizes are as accurate as possible, although shopping online can involve a little trial and error in order to find the right fit because one firm's size medium might be the equivalent to another shop’s size small or large. We’re doing as much as we can to ensure that the sizes of our garments are consistent across our range. This is an area that is continuously being reviewed, and we trust that the feedback that you have taken the time to give us will assist us in achieving our goals and so we would like to thank you once again for contacting us. Kind regards Amy www.JoeBrowns.co.uk |
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| 16-Apr-2012 |
Great service
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Whilst we're glad to see from what you've written that you were happy with this item, we're sorry to see that you've rated it as being poor. Please feel free to tell us more – we’d be grateful for your comments. Many thanks for your time. Kind regards Amy www.JoeBrowns.co.uk |
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