New Season Collection Now Available | Women’s | Men’s New Season Collection Now Available
Women’s | Men’s

Extended Sizes Now Available! Women's Up To Size 24, Men's Up To 3XL Extended Sizes Now Available!
Women's Up To Size 24, Men's Up To 3XL

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Pay In 3 With PayPal & Klarna

Easy Payment Options - Apple Pay & Google Pay Now Available! Easy Payment Options Now Available!
Apple Pay & Google Pay

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Response Times

Due to a high volume of enquiries, please allow 4–5 working days for a response to your contact form. If you need to get in touch with us urgently, please call our Customer Care Team on 0113 270 6655.
We apologise for any inconvenience caused and appreciate your understanding.

A Note On Orders 

If you’re enquiring regarding an order, while we aim to despatch orders within 2 days, please be aware the bank holidays can sometimes delay this. Please allow a little longer for orders to be despatched if your order was placed near to a bank holiday.

Note On Returns & Refunds

If you’re enquiring about an outstanding refund, please note that these can take up to 14 days to process. If you gave us your email when you placed your order, we’ll let you know as soon as we’ve received your return.

 

If you are enquiring about tracking a parcel, please note that tracking can take up to 24 hours to be activated.

Enquiry Form

Contact the call centre on 0113 270 6655

You can call and speak to one of our friendly customer care advisors to place an order or ask questions by calling 0113 270 6655.

Mon-Sat:   9am-5pm
Sun & Bank Holidays:   Closed

“0113” is the dialling code for Leeds, West Yorkshire – you’ll pay no more to call us than you would to call any other “01” or “02” geographic number. If in doubt, you can contact your telephone service provider.

Please note that calls may be recorded for training and monitoring purposes.