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We're currently dealing with a backlog of returns, so don't panic if you've posted something back to us recently. Please bear with us and rest assured we're making every effort to process your returns ASAP. We are also receiving a high volume of email enquiries right now, so we're unable to reply as quickly as we would usually - response times are currently around 48 hours. If your query needs an urgent reply, please call us instead on 0113 270 6655. We're sorry for any inconvenience caused by either of these matters.

If you didn't find what you were looking for on our FAQ page and email's more your thing, fill in the form below and we'll always do our very best to help out wherever we can.

Enquiry Form

* Indicates a field we really need you to complete - but if you complete all of the other fields as well, this will help us to deal with your query as efficiently as possible.

We'll only use your contact details to answer the message you're sending us now, unless you've specifically asked us to update your account, in which case your details may be used as outlined in our Privacy Promise.

Usually we can reply to your query in around 24 hours (it might take a little longer over the weekend), but feel free to drop us a call on 0113 270 6655 instead if you need a super-fast answer. Our telephone lines are open from:

8am - 8pm Monday to Friday

9am - 5pm Saturdays

10am - 4pm Sundays & Bank holidays (excluding Christmas Day, Boxing Day, New Year's Day and Easter Sunday)

Copyright © Joe Browns LTD, Kandy Works Brown Lane East, Leeds, LS11 0BT
VAT No. GB708406738, Registered No. 2540247, Tel: 0113 270 6655

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