During and after Christmas and New Year, delivery may take longer than other times of year. Please allow longer than normal for your order to be despatched from our distribution centre and longer for delivery firms to complete the delivery. If you need your order in a hurry, we’d recommend our express delivery option – see the section below.
UK Standard Delivery - £4
(€6 / US$6 / AU$9)
DUE TO RECENT EVENTS RELATING TO THE OUTBREAK OF THE COVID-19 VIRUS, PLEASE ALLOW LONGER FOR DELIVERY THAN NORMAL
UK orders are despatched via Hermes (some parcels are despatched via Royal Mail, DHL or UPS depending on your location and/or the weight of your parcel - the firm chosen for delivery is predetermined and cannot be overridden). Whilst these are not guaranteed delivery services, the majority of UK orders will be delivered within two working days once they have been despatched. We aim to despatch all orders within two working days, although it may take longer during extremely busy periods. Please allow up to seven working days from the date of your goods being despatched for the delivery of UK orders, and please be advised that the delivery of parcels sent to business addresses can take longer than those sent to residential addresses.
A signature may be required upon delivery. If you are not at the delivery address to receive the order when it arrives then the courier will usually make two further attempts to deliver and subsequently return the parcel to us. In some instances, the delivery firm may leave your parcel on your premises or with a neighbour, or they may take your parcel to a local collection point for you to retrieve. We cannot be held responsible if you are not available to accept deliveries when they arrive.