Working for Joe Browns

Joe Browns is a true lifestyle company, which was started in 1998 to offer something more exciting and more individual than the other clothing catalogues in the UK.

We offer stylish, laid back clothing for men and women plus original gifts and accessories that won’t be found on the High Street. Our ethos is that life should be about living for the moment, getting out there and enjoying yourself - and our clothes reflect that.

We’re based in Leeds, West Yorkshire, where our head office, customer service department and warehouse are all under one roof. Located in a converted warehouse, our offices are as fun and quirky as the clothes we sell!

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The creatives. The planners, the analysts and those that make it all happen.

When only the best will do. Striving to make sure our products exceed expectations.

The number whizzes, the forecasters, the bill payers and the bean counters.

Where the magic happens. The creators, the researchers and the tough negotiators.

The range advisers, the sales advisers, the jugglers and the relationship builders.

The operational backbone of the business. Making sure we deliver our promises.

The organised crew, managing stock requirements and deliveries for all Joe Browns channels.

The order takers, the problem solvers - always here to help and ensure our customers stay happy.

We look for individuals who aren’t afraid to be themselves, stand up for what they believe in and think both commercially and creatively. They are determined, ambitious and strive to be the very best at what they do.

We work incredibly hard, but in turn we fully believe in letting our hair down too! Here’s just a small selection of the kind of things we get up to…

1. We enjoy & believe in what we do -or we don't do it

2. We are fair, well mannered & respectful, never weak

3. We help each other to success - colleagues, partners & customers

4. We are creative & push boundaries - wo don't just accept

5. We create a positive environment

  • Fun, fast paced working environment!
  • Strong team ethos.
  • Stakeholder pension scheme.
  • Life insurance.
  • Up to 60% discount on new ranges.
  • An extra day’s holiday for your birthday.
  • £100 welcome voucher to spend on Joe Browns product when you join
  • Free onsite parking
  • Our very own fun committee
  • Free fruit (or pie!) on Thursdays!
  • 2 fantastic staff parties a year
  • Free thinking encouraged

Merchandising Manager

The Role:

This role will be focused within a clothing and apparel environment. You will be responsible for overseeing the supply chain, helping with key business activities and strategies and work cross functionally with various departments across the business to deliver on key KPI’s.

You will lead your Merchandising team to maximise commercial opportunities by effective inventory and stock management, plus ensure that the departmental back- office tasks and administration is completed in line with the critical path and with complete accuracy.

 

Principle Mission:

Be the central point for collation of all product attribute information and set up details. Provide insight on the supply chain to help shape the longer-term sourcing and trading strategy for the company

 

Main Responsibilities:

Being the top-level functional expert for the Merchandising team and actively seeking to solve issues and present solutions to the Merchandising Director. You will be able to prioritise opportunities ensuring actions with the biggest value get completed first and drive this behaviour throughout your team:

  • You will drive improved performance and customer experience through exceptional stock management
  • Help develop and implement new strategies to minimise markdown without compromising cash margin
  • Owning the critical path. Challenging risk and agree actions with the team to ensure that together you achieve on time launch
  • Manage all the product system set ups with total accuracy and subsequent checks of all catalogue pages and product web set ups
  • Control and manage costs relating to supply chain
  • Manage all purchase order placement, timely delivery schedules, stock receipts, stock transfers, pricelists including markdowns
  • Merchandising of product additions and deletions and managing seasonal capacity planning
  • Manage a small team of merchandisers, monitoring performance, and setting KPIs and develop a high performing team
  • Plan workloads across the team
  • Regular liaison with suppliers
  • Monthly Reporting to the Senior Management Team

 

Business Skills Required:

  • Experience of managing a similar Factory Base
  • Clothing/Footwear/Accessories factories and knowledge of how they operate
  • Thorough knowledge of the planning process and the ability to motivate, inspire and lead those around them
  • History of achieving results
  • Excellent management and interpersonal skills
  • Excellent attention to detail and level of accuracy
  • High level capacity planning skills and the ability to juggle multiple tasks to fixed deadlines
  • Management of a small team, remotely and in-house
  • Excellent Negotiation and persuasion skills to manage timely deliveries
  • Product and product quality knowledge
  • Logical approach with excellent problem-solving skills
  • Budget/Cost Control and Stock Management experience
  • Critical Path Management
  • Communicate and interact interdepartmentally and at all levels
  • Able to develop and motivate a highly effective team
  • Wider commercial thinking to engage and influence key stakeholders across the business and ensure profit growth is core to all decisions made

 

Core Values:

This role would suit a team player with a positive attitude who is prepared to roll their sleeves up and lead by example, as well as encompassing “The fabric of Joe Browns”

  • We enjoy and believe in what we do - or we don't do it
  • We are fair, well-mannered and respectful, never weak.
  • We help each other to succeed - colleagues, partners and customers.
  • We are creative and push boundaries - we don't just accept
  • We create a positive environment

 

Salary will be competitive.

If you think that you're suitable for this great opportunity, please don't hesitate to get in contact with us by using the link below.

Don't Forget To Attach your CV and Covering Letter!     Apply Here


Style Ambassador – York Retail Store

The Role:

To be a successful Style Ambassador, Joe Browns is looking for an individual who isn’t afraid to be themselves, who is customer focused and can think both commercially and creatively. This person should be charismatic, ambitious and strive to be the very best at what they do. Embracing the free spirited, adventurous nature of the brand, they are able to bring fresh ideas to the table and aren't afraid of getting stuck in.

 

This position will be 12 hours per week over 3 days:

 

Main Duties:

  • To ensure high levels of customer satisfaction through excellent customer service
  • To assess customer needs and provide assistance and information on product features and benefits
  • Actively seek out customers in store, welcome them and create an outstanding Customer Experience
  • Follow and achieve store sales targets
  • Be knowledgeable on the Joe Browns brand and the products offered and be able to discuss the ranges available
  • Maintain clean, visually outstanding and remarkable displays
  • Ensure house keeping is pristine and inviting
  • Comply with stock control procedures, handle deliveries, pricing and storing
  • Manning tills and handling returns
  • Assisting with online orders

 

Joe Browns are Looking for:

  • A strong sales person who will go "the extra mile"
  • Creative people who are full of ideas and won’t just accept the norm.
  • A proven track record of over achieving targets
  • Experience of working above expectations.
  • Friendly and energetic personalities with customer service focus
  • Honest, reliable and true team players

 

Core Values:

  • We enjoy and believe in what we do - or we don't do it.
  • We are fair, well-mannered and respectful, never weak.
  • We help each other to succeed - colleagues, partners and customers.
  • We are creative and push boundaries - we don't just accept.
  • We create a positive environment.

 

Salary will be competitive.

If you think that you're suitable for this great opportunity, please don't hesitate to get in contact with us by using the link below.

Don't Forget To Attach your CV and Covering Letter!     Apply Here


Merchandiser

The Role:

We are currently recruiting for a Merchandiser.

 

Purpose of Role:

  • To merchandise the Direct Despatch lines with one of our key wholesale customers z
  • To progress specific Joe Browns purchase orders in line with critical path dates, ensuring maximum service/ stock availability to customers - in line with stockholding and stock turn targets.

 

Principle Missions:

  • Proactively work with our wholesale customer to agree lines selected on a DD basis to maximise demand
  • Agree launch dates in line with critical path dates
  • Ensure products are launched on time and are accurate on our wholesale customers website
  • Manage the removal of lines from sale with our customer when stock levels dictate.
  • Always be proactive in seeking solutions when problems occur
  • Chase specific outstanding orders to ensure booked on time deliveries are made by all suppliers with the required paperwork.
  • Proactively manage the commitment file and seek all possible improvements on delivery dates to minimise stock availability issues.
  • Provide recommendations for in season repeat buys in line with budgets and targets.  Negotiating best delivery dates.

 

Performance Indicators:

  • Demand levels with wholesale customer
  • Service level with wholesale customer
  • Level of back orders
  • Percentage stock availability
  • Stock levels, stock turn and end season drop stock in line with targets
  • Completion of all tasks to meet critical path deadlines

 

Main Responsibilities:

  • Provide the wholesale customers with images
  • Set up all styles on the systems ensuring 100% accuracy
  • Check products on wholesale customers website daily – check against stock levels and manage when styles are removed from sale
  • Run daily demand reports and ad hoc analysis as and when required
  • Liaise with the warehouse / despatch on the daily manifest
  • Chase outstanding orders to ensure we have up to date information available to customers at all times
  • Ensure good housekeeping of the outstanding commitment file so that accurate purchasing decisions can be made.
  • Provide recommendations for in season repeat buys considering demand, stock levels, future activity, product lead time and minimum order quantities.
  • Highlight all stock availability issues in season (current and future) to the office manager / merchandise director and proactively chase suppliers for solutions.
  • Provide cover across the rest of the merchandise team when required

 

Business Skills Required:

  • 1-2 years of experience working in merchandising
  • Excellent analytical skills
  • Must be committed to providing outstanding customer service
  • Good communication and interpersonal skills with the ability to communicate with people at all levels inside and outside the business
  • A love of going the extra mile as standard
  • Strong communication & interpersonal skills
  • Good planning and organisational skills
  • Excellent attention to detail
  • A team player with a positive attitude who can lead by example

 

Core Values:

  • We enjoy and believe in what we do - or we don't do it.
  • We are fair, well-mannered and respectful, never weak.
  • We help each other to succeed - colleagues, partners and customers.
  • We are creative and push boundaries - we don't just accept.
  • We create a positive environment.

 

Salary will be competitive.

If you think that you're suitable for this great opportunity, please don't hesitate to get in contact with us by using the link below.

Don't Forget To Attach your CV and Covering Letter!     Apply Here


Want to leave your details for future opportunities?

We’re always on the lookout for talented individuals, so why not send us your CV and we’ll keep you in mind for any future vacancies. Simply choose the department you’re interested in and upload your CV.

We look forward to hearing from you.